AS9100 QUALITY ASSURANCE
In 2019, Rakar, Inc. achieved AS9100-D Quality Management System Certification.
This Certification is an important milestone for us, as it demonstrates our continued commitment to quality and process improvement. We were audited by IAPMO R&T and awarded our certificate. AS9100-D is focused on meeting the customer's quality requirements and expectations.
Here at Rakar, inc. we are committed to achieve customer requirements and to meet or exceed customer satisfaction through continuous process improvement.
Between Rakar's complete In-House Tooling Department, and extensive variety of Molding Machines, Secondary Operations, Superior Quality Control Department, In-House Shipping & Logistics Department & warehousing services you can be confident that "From Concept to Competition" the products we produce for you here at Rakar will either meet or exceed your expectations. We never forget the value of truth, respect, fairness & hard work. These are the characteristics to which Rakar was founded on as well as what we insist upon from each Rakar employee.
Since March 2016, Rakar, Inc. has been ISO 9001 Quality Management System certified. This certification is an important milestone for Rakar, Inc. as it demonstrates our continued commitment to quality and process improvement. As part of the certification process, Rakar, Inc. was audited by IAPMO R&T and awarded their certificate.
In March 2019, Rakar hit another milestone by obtaining the AS9100-D certification which is focused on meeting customer expectations and delivering customer satisfaction. AS9100-D outlines the requirements an organization must maintain in its Quality Management System for certification. "AS9100-D Certified" means an organization has met the requirements in both AS9100 and ISO:9001.
1. GENERAL QUALITY CLAUSES
1.1 The delivery date shall be the dates that the purchased goods or services are expected to arrive at Rakar, Inc.'s dock. In the event the supplier anticipates changes to the required dates, Rakar, Inc. shall be notified in writing and the supplier shall submit in writing a proposed new delivery date.
1.2 Supplier agrees that upon the request of Rakar, Inc., both parties will from time to time enter into amendments to purchase orders to incorporate additional changes to the provisions herein for Rakar, Inc. to comply with its prime contractor requirements. Should an amendment be required, the supplier and Rakar, Inc. shall come to an equitable agreement in writing on adjustment to supplier's price and delivery schedule and any other necessary changes to the purchase order.
1.3 Unless otherwise stated in the purchase order, supplier record retention shall be for a minimum of seven years. Records shall be made available for review by Rakar, Inc. and/or its customers or regulatory agencies, as applicable. The supplier shall have a documented process on record retention defining specific records and applicable retention.
1.4 The supplier shall be responsible to flow down any purchase order requirements to sub-tier suppliers.
1.5 The supplier shall provide, where applicable, a copy of their certificate of conformance (COC) signed by an authorized representative of the company with all applicable data standards, shelf life, and any specifications referenced on the purchase order. The COC shall include, at a minimum, the part number, part description, quantity, and specifications, if applicable. Originals shall be maintained by the supplier.
1.6 Outsourced material or processes must include material or process certifications.
1.7 The supplier shall authorize the right of access to Rakar, Inc., its customers, and regulatory authorities to the applicable areas of all facilities and their applicable records, and at any level of supplier sub-tier chain involved in the delivery of the contract or purchase order.
1.8 The supplier must maintain a system that identifies, documents, controls, and segregates nonconforming material or product. Shipment of nonconforming material or product shall not be allowed without prior authorization from a Rakar, Inc. representative. The supplier must notify Rakar, Inc. of any discrepancies that could impact product design, form, fit or function. Rakar, Inc. supplied material that is found to be defective shall not be replaced by the supplier unless authorized by a Rakar, Inc. representative. All Rakar, Inc. supplied material found to be nonconforming shall be returned to Rakar, Inc., along with a discrepancy report stating the nature of the nonconformance.
1.9 The packing slip shall, at a minimum, include the item part number, revision level (if applicable), and part description. The packing slip shall reference Rakar, Inc.'s purchase order number and line item, if applicable.
1.10 The supplier shall package product per good industry standards sufficient to ensure safe handling and shipment.
1.11 Counterfeit Parts Prevention
1.11.1 For purposes of this clause, Counterfeit Work consists of those parts delivered under this contract that are the lowest level of separately identifiable items (e.g., articles, components, goods, and assemblies). Counterfeit Work means work that is or contains items misrepresented as having been designed and/or produced under an approved system or other acceptable methods. The term also includes approved Work that has reached design life limit or has been damaged beyond possible repair but is altered and misrepresented as acceptable.
1.11.2 Seller agrees and shall ensure that Counterfeit Work is not delivered to Rakar, Inc.
1.11.3 Seller shall only purchase products to be delivered or incorporated as Work to Rakar, Inc. directly from the Original Component Manufacturer (OCM), Original Equipment Manufacturer (OEM), or through an OCM/OEM authorized distributor chain. Work shall not be acquired from independent distributors or brokers unless approved in advance in writing by Rakar, Inc.
1.11.4 Seller shall immediately notify Rakar, Inc. with the pertinent facts if Seller becomes aware or suspects that it has furnished Counterfeit Work. When requested by Rakar, Inc., the seller shall provide OCM/OEM documentation that authenticates the traceability of the affected items to the applicable OCM/OEM.
1.11.5 If a product delivered under this contract constitutes or includes Counterfeit Work, Seller shall, at its expense, promptly replace such Counterfeit Work with genuine Work conforming to the requirements of this contract. Notwithstanding any other provision in this contract, Seller shall be liable for all costs relating to the removal and replacement of Counterfeit Work, including without limitation Rakar, Inc.'s costs of removing Counterfeit Work, of reinserting replacement work and of any testing necessitated by the reinstallation of work after Counterfeit Work has been exchanged. The remedies contained in this paragraph are in addition to any remedies Rakar, Inc. may have at law, equity or under other provisions of this contract.
Seller shall establish and maintain a Counterfeit Prevention Program. The purpose of this document shall be to prevent the delivery of counterfeit parts and control parts identified as counterfeit.
1.12 Foreign Object Damage (FOD) Prevention
1.12.1 The Seller shall maintain a FOD control program ensuring work is accomplished in a manner preventing foreign objects or material from entering and remaining in deliverable items. Maintenance of the work area and control of tools, parts, and material shall preclude the risk of FOD incidents. Before closing inaccessible or obscured areas and compartments during assembly the Seller shall inspect for foreign objects/material. The Seller shall document and investigate all FOD incidents assuring the elimination of the root cause.
2. EXTENDED QUALITY CLAUSES
2.1 This purchase order is in support of a U.S. Government DPAS rated order certified for national defense use. The supplier is required to follow all provisions of the Defense Priorities and Allocations System (DPAS) regulation (15 CFR part 700) in obtaining controlled materials and other products, services and materials needed to fill this purchase order. For more information, please visit www.bis.doc.gov/dpas/default.htm.
2.2 Material supplied must be the Defense Federal Acquisition Regulation (DFAR) compliant.
2.3 International Traffic in Arms Regulations (ITAR)
2.3.1 The supplier shall be a registered ITAR company and shall comply with ITAR policy and procedural requirements.
2.4 First Article Inspection (FAIR) required per AS9102 standard.
2.5 The supplier shall provide adequate protection and control of any Rakar, Inc. supplied tooling, fixtures, raw material, inspection instruments, etc., and, upon completion of the contract, shall be returned to Rakar, Inc.
2.6 Rakar, Inc. reserves the right to conduct an on-site inspection of the control process.
2.7 Rakar, Inc. source inspection and acceptance required before shipment.
2.8 Additional customer flow down quality clauses are included with this purchase order. Please refer to the purchase order for details.
3. ETHICAL BEHAVIOR
Rakar Inc. suppliers are a vital component of our business. It is of critical importance to Rakar that all of its
suppliers share our commitment to performing in accordance with the highest standards of professional business conduct. Rakar Inc. encourages all suppliers to implement an effective ethics program, including a written code of conduct. In the performance of this Purchase Order, both parties are expected to conduct themselves in a manner consistent with the principles expressed .
Please see our Code of Ethics Section for additional information.